Delivery Manager- AOS

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sachin sharma
  • Post Date: May 27, 2019
  • Applications 0
  • Views 99
Job Overview

Role Summary:

The role is for a Senior Delivery Manager who would be managing E-Business Delivery team of the Application Operations function in the ASC. E-Business Delivery team is accountable for end to end activities in following functions across geographies  –

  • Content Management Systems e.g. WEM, Adobe
  • JRE
  • Wiki
  • Campaign and branding for Sunlife Marketing teams
  • Non Production Management for distributed technologies in E-business

The team consists of 15-20 Technologists.  The incumbent would be closely working with onshore partners to ensure timely and quality deliverable, creation of new capabilities, and foster a culture of innovation.

Core Responsibilities:

Delivery Management

  • Provide oversight to the Delivery engagement: Sustain the KPIs of Service delivery, developing the delivery nucleus of key technical resources, Innovation
  • Partnering with Practice Manager to ensure that demand days are fulfilled as per the plan
  • Contribute to People availability forecasting vis-à-vis workload forecasting & planning, process standardization through developing SOPs
  • Knowledge management & productivity enhancement
  • Engage with multiple partners for improving the delivery quality and supporting value addition to the business
  • Consistent focus on growing function’s capacity & capability
  • Transformational mindset to challenge the status-quo and zeal to propose/implement the new ideas

People Management

  • Key Technical Resource planning, Recruitment, On Boarding and career management
  • Retention, Backup, succession planning and performance management of the key technical resources
  • Coaching and mentoring team


  • BE / B. Tech / MBA from reputed institute
  • 14+ years of progressive leadership experience, with at least 5+ years of experience in project management and managing teams
  • Core experience in JAVA/Microsoft Technology development and support


  • Exposure to managing offshore technology teams in distributed technologies
  • Exposure to service management
  • Exposure to DevOps, Cloud & Agile implementations / support
  • Ability to consolidate information across multiple teams and bring meaningful action
  • Demonstrated initiative and creativity – Ability to influence (add value)
  • Strong interpersonal, motivational, communication, organizational and planning skills.
  • Ability to seed new capabilities in the team and evolve the teams for future.


Job Detail
  • Offered Salary (Monthly)₹ 2,00,000 - ₹ 2,50,000
  • Career LevelManager/Sr. Manager
  • Experience12 - 15 Years
  • Job LocationGurugram
  • GenderAny
  • QualificationBachelor Degree
  • IndustryFinance/Insurance/Banking
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